Social Responsibility
There is no shortage of talk about the obligation of public
companies to be socially responsible to the people and
communities where they do business. At Macy’s, Inc., we
hold those same beliefs – along with a belief that actions
speak louder than words when it comes to helping tackle
some of the toughest problems facing us today.

Sustainability at Macy’s, Inc.:
A 5-Point Action Plan
At Macy’s, Inc. we believe that contributing to a more
sustainable environment is good business practice and
the right thing to do for future generations. As a leading
national retailer with a significant workforce, we have the
opportunity to make a meaningful difference in improving
the environment. And we will do so by using resources
more efficiently, providing “eco-friendly” products that meet
customer expectations and striving to reduce our overall
impact on the environment. We must, however, operate within
the bounds of good business decision-making so that each
action we take is measurable, sustainable and enduring.
Macy’s, Inc.’s commitment to sustainability is multidimensional.
1. We will be aggressive in our drive to eliminate wasteful
behavior. In some cases, this requires consistent application
of very simple principles, such as reminding our associates
to turn off lights when rooms are not in use, to print fewer
hard copies of e-mails, to recycle waste, to optimize facility
performance and to use mass transit for commuting
to work. In other cases, we will be pursuing systematic
improvements to the way we do business, such as better
targeting customer mailing lists and shifting marketing
to electronic media so we are printing and sending fewer
hard copy advertisements.

2. We will reduce our use of scarce resources in a meaningful
way. Macy’s, Inc. will pursue ongoing programs to consume
less electricity and water, reduce our waste stream, and
source more of our power from renewable resources such
as solar energy. We will use fewer paper-related products,
recycle more and seek to use paper made with postconsumer
waste. We will work to migrate more of our
output from paper to electronic/digital, including large
scale projects such as monthly customer billing statements.
By doing so, we will reduce the company’s greenhouse gas
footprint, energy consumption and costs.

3. Where we have the option, we will pursue the most
environmentally friendly solution. Whenever possible and
sensible within the context of our business requirements,
Macy’s, Inc. will be as aggressive as possible in changing for
the better to preserve endangered forests, wildlife, water
quality and eco-systems. We will explore ways to make our
shopping bags, gift boxes, wrapping tissue, merchandise
hangers and other staples of retailing from recycled and/
or certified paper sources, with a preference for Forest
Stewardship Council (FSC) certification. The building
materials used in our stores will be environmentally
certified whenever reasonably possible.

4. We will take a 360-degree approach to sustainability,
involving everyone around us. Macy’s, Inc. will advocate
sustainability and renewability with our vendor partners,
associates and customers. This will include developing
supplier sustainability standards and promoting ecofriendly
products to our customers. We will encourage our
associates and ask them to support our initiatives with
their ideas, energy, personal actions and volunteer time.
We will support efforts in our communities and our nation
to clean up the environment and reduce consumption of
scarce resources.

5. We will measure what we do and strive toward quantifiable
goals. Specifically, Macy’s, Inc., will seek to:
• Reduce our total use of energy by another 10 percent to
15 percent by 2010, recognizing that we have already
reduced our energy consumption by about 9 percent
over the past five years.
• Increase our use of renewable power sources (solar, wind,
etc.) eight-fold by 2010 (from 2006 levels).
• Reduce the amount of paper we use by at least
20 percent by 2010 (from 2006 levels).
• Increase the percentage of recycled (10 percent PCW
or higher) and/or third-party certified paper we use by
20-fold by 2010 (from 2006 levels) to at least 50 percent.
Sweatshops and Child Labor
In 1995, following government investigations into sweatshop
conditions and incidents of child labor by some manufacturers
of products for the American marketplace, Macy’s, Inc.
adopted a stringent Vendor/Supplier Code of Conduct that
sets out specific standards and requirements for any vendor
doing business with Macy’s, Inc. All of the company’s vendors
are required to sign written affirmations, agreeing to comply
with the company’s Code of Conduct that is designed to
protect workers in this country and abroad. Among other
things, the Code requires Macy’s, Inc.’s vendors to allow
unannounced factory inspections for contractual compliance,
as well as for compliance with laws and regulations dealing
with child or forced labor and unsafe working conditions.
Inspections of factories engaged in the production of private
brand merchandise for the company are made routinely,
and violations can lead to termination by the company
for noncompliance with the Code. (Macy’s, Inc.’s policy
on sweatshops and forced or child labor is posted
at www.macysinc.com. The company’s Vendor/Supplier
Code of Conduct is available by calling 1-800-261-5385.)
Welfare-to-Work

In cities from coast to coast, Macy’s, Inc. divisions are active
partners with local governments and service organizations
in ongoing programs helping to prepare welfare recipients
to move into gainful employment. In addition to providing
hands-on assistance in developing job criteria and
specific training curricula, Macy’s, Inc.’s stores and central
division offices have provided much-needed employment
opportunities for many former welfare recipients who are
entering the workforce, often for the first time.
Consumer Choice

In a free society as eclectic and ethnically varied as ours,
customers expect and demand a range of choices that meet
their individual needs and fashion preferences. In our role as
retailers we recognize that it is the consumer who ultimately
will determine what products will continue to be viable
retail offerings. Those decisions are made daily at the cash
register by individual consumers and function as a singularly
effective barometer for determining what will and will not
be sold by retailers in a free and open marketplace. Varied
and conflicting viewpoints about what should or should not
be sold underscore our belief that factors unrelated to the
workings of a free economy are inappropriate determinants
of retail offerings. For example, while we respect the views of
individuals who choose not to buy or wear fur, we also respect
the wishes of many others who are our customers and who
want to make such choices for themselves.

Macy’s, Inc. is involved in other crucial issue areas as well.
Over the last several years the company has initiated and
completed an extensive, readily achievable upgrading of
stores and facilities to comply with the Americans With
Disabilities Act. The company also has actively participated
in facilitating consumer product recalls, in industry efforts
to safeguard consumer privacy, and in preventing credit
fraud and abuses of personal bankruptcy laws that cost
American families millions of dollars annually.